Shopify Maintenance
Your Store, Always at Peak Performance
Updates, monitoring, speed optimizations and priority technical support — you pay for hours of real work. You sell, I handle the rest.
Why you need maintenance
What happens when your Shopify store is left unattended
Shopify updates constantly. Themes, apps and integrations can fall out of sync. Without active maintenance, problems accumulate silently.
App conflicts
An app update can break your checkout or UI. Without monitoring, you only find out when a customer can't place an order.
Loading speed degradation
Redundant scripts, unoptimized images and dormant apps accumulated over time reduce your Lighthouse score and directly impact SEO.
Security vulnerabilities
Third-party apps that are outdated or abandoned by developers can pose security risks for your customers' data.
Unnoticed visual errors
Broken buttons, overlapping text or missing elements on mobile reduce conversion without generating visible console errors.
Ce include
What maintenance covers
Theme & App Updates
I monitor and apply theme and app updates after testing in a staging environment — not directly on your live store.
Uptime Monitoring
Automatic alert if your store becomes unavailable. Immediate response, not after you notice sales have stopped.
Speed Optimization
Monthly performance audit: removing unnecessary scripts, image lazy loading, compression, Liquid adjustments for Core Web Vitals.
Priority Technical Support
Got an urgent issue? Clients with an active package are handled before new clients — I respond within 4 business hours max.
Monthly Report
At the end of each month you receive a report with activities performed, performance metrics and recommendations for next month.
Technical SEO Audit
Check broken links, missing meta tags, images without alt text, updated sitemap and monthly Search Console monitoring.
Pachete
Choose the right hours package
You pay for hours of real work: €50 an hour, or less in packages. Prices exclude VAT. See also all prices.
Hourly
For a single fix or adjustment
- You pay only for the hours worked
- No package, no commitment
- Every job with your prior approval
6-hour package
For a stable store that needs updates and fixes now and then
- 6 hours of hands-on work
- ≈ 33 EUR per hour — 33% below the hourly rate
- Theme and app updates, fixes, speed optimisation, technical SEO audit, small development tasks
15-hour package
For active stores with steady changes and optimisation
- 15 hours of hands-on work
- ≈ 33 EUR per hour — 33% below the hourly rate
- Theme and app updates, fixes, speed optimisation, technical SEO audit, small development tasks
How it works
How maintenance works in practice
Initial Audit
At the start, we do a full store audit: apps, theme, speed, technical SEO and checkout. We identify existing issues before taking over maintenance.
Continuous Monitoring
I monitor store uptime and receive automatic alerts. We check weekly for available theme and app updates.
Monthly Interventions
Mid-month we perform planned optimizations: tested updates, speed audit, technical SEO. Every change is communicated and documented.
Report & Planning
At month-end you receive the full report and next month's recommendations. Total transparency — you always know what was done and what's next.
Active Clients
What stores with active maintenance say
"Since we started the maintenance plan with Horcrux I have not thought about the technical side of the store for a single second. It simply works. I focus 100% on marketing and products."
"We had a reviews app break on Black Friday. Cristian replied within 30 minutes and fixed everything before we lost any significant orders."
"The monthly report is genuinely useful. We found three inactive apps that were slowing the site down. After the cleanup, our Lighthouse score went from 54 to 87."
Frequently Asked Questions
Quick answers about Shopify maintenance
Why do I need Shopify maintenance if the platform updates itself?
Shopify updates its infrastructure and core features, but it does not update your theme or installed third-party apps. These can conflict with each other or with Shopify updates, generating visual errors, broken checkout or lost functionality. Maintenance covers everything Shopify doesn't manage automatically.
How do the hour packages work?
You pick the 6-hour package (€200) or the 15-hour package (€500), and the hours are spent on maintenance work: theme and app updates, fixes, speed optimisation, small development tasks. For a one-off job without a package, the rate is €50 an hour.
What happens when the package runs out?
Extra hours are billed at €50 an hour, with your prior approval. You can also pick a new package at any time.
Do you maintain stores with custom themes or headless setups?
Yes, including fully custom Liquid themes or headless setups with Hydrogen/Storefront API. We evaluate complexity before setting the right package — contact me with details about your setup for a custom quote.
Does maintenance include managing apps from the Shopify App Store?
Yes. I monitor installed apps, test updates before applying them to the live store, identify redundant or inactive apps affecting speed and recommend more efficient alternatives when appropriate.
What's the cost if I have multiple Shopify stores?
Each store has its own hour package. If you manage several, write to me and we will work out the real volume of work together.
Let's work together
Your store deserves monthly attention, not one-off emergencies.
Choose the right package or write to me if you need something else. I reply within 24 hours.
Or directly: contact@horcrux.ro